Refund policy

We offer a 14-day return policy, meaning you have 14 days after receiving your order to request a return or refund.

Eligibility

To qualify for a return:

  • The item must be unused, unworn, and in the same condition you received it.

  • The item must include all tags and original packaging.

  • You’ll need your receipt or proof of purchase.

Accepted Return Reasons

We accept returns for:

  • Wrong size received

  • Wrong color or style

  • Defective or damaged on arrival

We do not accept returns if:

  • The item was damaged, ripped, or altered by the customer.

  • The return is requested after 14 days of delivery.

Damaged or Wrong Item

If you received a damaged item or the wrong product, please contact us within 48 hours of delivery at info@atdominate.com.
Include the following details in your email:

  • Your order number

  • A photo or video showing the issue

  • A short description of what went wrong

Our team will review your request and, if approved, send you a replacement or a full refund, depending on your preference.

Shipping Costs

Return shipping is free — you do not need to pay for return postage.
Once your return is approved, we’ll send you a return shippin and instructions on how to send the item back.

Please contact us at info@atdominate.com

Refunds

Once your return is received and inspected, we’ll notify you if your refund is approved.
If approved, your refund will be issued to your original payment method within 10 business days.

If more than 15 business days have passed since your refund was approved, please contact us at info@atdominate.com